Welcome to the Privacy Policy of ROSS (Retail One Solutions & Services Pvt. Ltd.). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website www.retailone.co.in .
1. Information We Collect
We collect different types of information to provide better services to our users. This may include:
2. Website Use
1.1 Personal Information
When you engage with us, we may collect:
Contact details: Name, email address, phone number, and company name.
Business details: Industry, company size, and service interests.
Communication records: Emails, inquiries, or messages you send to us.
1.2 Non-Personal Information
We may also collect:
Technical data: IP address, browser type, operating system, and device details.
Website usage data: Pages visited, time spent on the website, and browsing behavior.
Cookies and tracking data: To improve website functionality and user experience.
2. How We Use Your Information
AWe use the information we collect for the following purposes:
To provide and improve our services: Customizing our solutions based on your business needs.
To communicate with you: Responding to inquiries, sending updates, and offering consultation services.
For marketing and promotional purposes: Sending newsletters, offers, and industry insights (with your consent).
To analyze website performance: Understanding user behavior and improving website experience.
For legal and security reasons: Preventing fraud, complying with legal obligations, and protecting our rights.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share data in the following scenarios:
With service providers: Trusted third-party partners who help us operate our website, process inquiries, or analyze data.
For legal compliance: If required by law, court order, or government request. In case of business transitions: If ROSS undergoes a merger, acquisition, or sale, user information may be transferred as part of the process.
4. Data Security Measures
We take data security seriously and implement the following measures:
Encryption & Secure Storage: Sensitive data is encrypted and stored securely.
Access Control: Only authorized personnel have access to collected data.
Regular Security Audits: We continuously monitor and update security practices.
While we take all reasonable steps to protect your data, no system is 100% secure. Users share their information at their own risk.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and gather analytics.
5.1 What Are Cookies?
Cookies are small text files stored on your device that help us recognize repeat visitors and personalize experiences.
5.2 How We Use Cookies
Essential Cookies: Necessary for website functionality.
Analytical Cookies: Track website performance and user behavior.
Marketing Cookies: Used for targeted advertising and retargeting.
5.3 Managing Cookies
You can disable cookies through your browser settings, but this may affect your experience on our website.
6. Your Rights & Choices
As a user, you have the following rights regarding your personal data:
Access & Correction: Request access to the personal information we hold about you.
Data Deletion: Request deletion of your personal data (subject to legal obligations).
Marketing Preferences: Opt out of receiving marketing communications.
Data Portability: Request a copy of your data in a structured format.
To exercise these rights, please contact us at HelloRoss@retailone.co.in.
7. Third-Party Links & External Content
Our website may contain links to third-party websites. We do not control their privacy practices and encourage you to review their policies before sharing any personal information.8. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect data from minors. If you believe we have inadvertently collected information from a child, please contact us for immediate removal.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date. Continued use of our website after modifications constitutes acceptance of the revised terms.
10. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
HelloRoss@retailone.co.in JA 304 DLF Tower-A, District Centre, Jasola, New Delhi, Delhi 110025 +91 11 4263 0576By using our website, you acknowledge and consent to the practices outlined in this Privacy Policy.